Refund Policy
Domestic flights
|
Type of Service |
Airline Charge |
Trip Begin Service Charge |
|
Refund |
As per airlines policy |
BDT 300 (Adult) BDT 300 (Child) BDT 0 (Infant) |
|
Re-issue |
As per airlines policy |
BDT 300 (Adult) BDT 300 (Child) BDT 0 (Infant) |
Airlines policy-wise charges
Biman Bangladesh Airlines
|
Refund |
Re-issue |
||
|
Before 24 Hours of Flight |
Within & After 24 Hours of Flight |
Before 24 Hours of Flight |
Within & After 24 Hours of Flight |
|
1500 |
BDT 2,000 |
BDT 1,000 |
BDT 1,500 |
Other Airlines
|
Refund |
More than 24 hours of departure |
Within 24 hours of departure |
Within 6 hours of departure |
|
Air Astra |
BDT 1,500 |
BDT 1,800 |
BDT 2,000 |
|
NOVOAIR |
BDT 1,500 |
BDT 2,000 |
BDT 2,000 |
|
US-Bangla Airlines |
BDT 1,500 |
BDT 1,800 |
BDT 2,000 |
Other Airlines
|
Re-issue |
More than 24 hours of departure |
Within 24 hours of departure |
Within 6 hours of departure |
|
Air Astra |
BDT 1,200 |
BDT 1,500 |
BDT 2,000 |
|
NOVOAIR |
BDT 1,200 |
BDT 1,500 |
BDT 2,000 |
|
US-Bangla Airlines |
BDT 1,200 |
BDT 1,800 |
BDT 2,000 |
International Flights
|
Type of Service |
Airline Charge |
Trip Begin Service Charge |
|
Refund |
As per Airline Policy |
BDT 1,500 (Adult) |
|
Re-issue |
As per Airline Policy |
BDT 500 (Adult) BDT 0 (Infant) |
* Our company's Refund Policy entails a standardized processing timeframe of 7 to 10 business days. Rest assured, we ensure that the refund will be facilitated through the same payment channel that our valued customers initially utilized for their payment.
* For cancellations and refunds, we always follow the airline's refund policy. The airline solely holds the right to change any policy. Trip Begin Limited has no control over the airline's policy.
* For any refund/cancellation/date change-related queries kindly email us at [email protected]. Any service of the following will only be processed after receiving approval from clients end.
* If airlines increase the fare of a ticket during the booking period, a client has to pay the additional amount, else we will refund the paid amount.
* In case of date change/re-issue of the ticket for a child who will be crossing the child age to adult (as per airline policy) in the new travel date, a new charge of the ticket will be the difference of airfare, plus a date change fee of an adult along with any other charges applicable as per airline policy.
* International check-in counters close 1.5 hours before flight time & domestic counters close 1 hour before the flight time.
