Head Office: Trip Begin Limited
Hold: 77 (2nd Floor), Court Station Mor,
Rajpara, Rajshahi-6201, Bangladesh
Contact Information:
How can I change my password?
How do I select my destination?
You can choose your destination by entering the city name or IATA code in the destination box when searching for flights.
How can I modify or cancel a previous booking?
You can modify or cancel your booking by:
Our customer service team will review the airline's policies and advise on the applicable cancellation terms. Additional fees may apply.
What is online payment, and how does it work?
Online payment allows you to book and pay instantly for your trip. You�ll need a valid credit or debit card. Once payment is made, your e-ticket and booking details will be emailed to you.
What if I don�t receive my e-ticket?
If your e-ticket isn�t received within 24 hours, or if your flight is soon, contact our customer service team immediately.
Do children receive discounted prices?
Child discounts vary by hotel. When applicable, discounts will be reflected in the pricing.
What does the total price include?
The displayed price covers the total cost of the requested room(s) for your stay. This includes any applicable service fees.
Can I book by phone?
Yes, you can book by calling our customer service team.
Is an email address required to book?
If you don�t have an email address, contact our customer service team to make the reservation on your behalf.
Why do hotel rates vary?
Prices may fluctuate due to availability, demand, and currency changes. Once payment is made, however, your booking price is locked in.
What if the room looks different than the photos online?
Room sizes, designs, and features may vary slightly from the photos. Hotels may update rooms periodically, so variations are possible.
How late can I check in?
Most hotels accept check-ins at any time, but if arriving late, it�s best to contact the hotel to avoid any issues with availability.
How do I confirm my hotel booking?
After payment, a booking confirmation and hotel voucher will be sent to your email. You can also check your booking in the �My Account� section on our website.
What methods of payment are accepted?
We accept valid credit cards, debit cards, and cash. Payment methods are secured to protect your transaction.
Are credit/debit card details safe on your website?
Yes, we use secure payment gateways that encrypt your card details for privacy and security.
What if my reservation is not found at the hotel?
Your reservation details are sent to the hotel within 72 hours before your arrival. If there is an issue, please contact our customer service team for assistance.
What if my arrival is delayed?
Most hotel rooms are held until 5 am the following day. If you will arrive after midnight, inform our customer service team or the hotel to avoid cancellation.
Need More Help?
For any other questions or assistance, reach out to our customer service team at [email protected]. We are here to help 24/7 to ensure a smooth travel experience with Trip Begin Limited.
